Office Supervisor/Administrator – Bishops Stortford


About Pell Frischmann

Pell Frischmann is an international multi-disciplinary consulting company with over 90 years of experience in the built environment. We are a unique business whose purpose is to generate sustainable funds to deal with the environmental and social commitments resulting from the closing of Germany’s hard-coal mining industry; so our work directly contributes to environmental protection and preservation for the future.

Our expertise and capabilities cover: Aviation, Buildings, Highways & Transportation, Land Development, Rail, and Water and Environment.

“Excellence Through Innovation” permeates our company culture. We believe that quality engineering goes beyond simply achieving codified compliance, and we passionately pursue solutions that deliver better results for end-users via unconventional methods.

Main Purpose of the Job

As the main point of contact for the office location, this is an integral role supporting the Office Directors. The Office Supervisor is responsible for the efficient and effective management of general office processes and procedures. It is essential that the Office Supervisor maintains a positive company image, acting as the first point of contact to employees, visitors, clients and vendors. As well as local office duties, the Office Supervisor may have responsibility for centralised business support procedures.


Main Duties and Responsibilities –

  • Maintain Cloudbooking system and actively encouraging good practices to preserve accurate statistical analysis
  • Manage incoming and outgoing correspondence received by email/post and record data on special deliveries
  • Coordinate internal and external meetings and assist with planning and arranging events, including organising catering when requested
  • Manage meet and greet areas and assist all office visitors
  • Answer Teams system calls and transfer process as necessary
  • Format, print and bind relevant documents
  • Maintain adequate levels of stock and order office supplies as needed
  • Raise purchase orders and invoices in line with Finance department guidelines
  • Local Health & Safety Co-ordinator – all activities monitored by the Company H&S Coordinator
  • Maintenance of the Office Archiving Process
  • Ad-hoc tasks as required

Project Administrative tasks –

  • Work directly with L&D Coordinator to book/schedule local office training courses
  • Travel Coordinator – working with a selection of company admin team members to book hotel, rail, hire car and flights, using a dedicated Travel Platform
  • Preparation of key documents and correspondence –
    • Ensuring compliance with the Business Management System
    • Organisation and maintenance of case file documentation
  • Assist the local office Business Units with routine and ad-hoc administrative tasks relating to the operation of the team/office, including:
  • Supporting document management activity, including closing of files, archiving and ensuring compliance with Company processes.
  • Support with billing process
  • Preparation of relevant invoices


Why Pell Frischmann?

Not only are we one of the UK’s leading engineering consultancies, we also understand a career isn’t just a job. We are part of the Disability confident scheme and ensure we are able to provide equal opportunities for all. You will not be Pigeon-holed with us and you will have a bespoke career path to achieve development through Chartership and beyond!

If that and a competitive salary isn’t enough, we also offer other excellent benefits you can find on the link below!

Pell Frischmann Employee Benefits

Experience • Previous experience in an office management capacity
Skills • Strong attention to detail
• Ability to work without supervision and use initiative
• Excellent time management skills
• Exceptional communication and customer service skills
• Technical skills, including proficiency with Microsoft Office Programs
• Strong prioritisation and organisation skills, including the ability to multi-task
• Ability to handle confidentially information
Presentation skills
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