IT Administrator- Security & Compliance

About Pell Frischmann

Pell Frischmann is an international multi-disciplinary consulting engineering company with over 90 years of experience in the built environment. We are a unique business whose purpose is to generate sustainable funds to deal with the environmental and social commitments resulting from the closing of Germany’s hard-coal mining industry; so our work directly contributes to environmental protection and preservation for the future.

Our expertise and capabilities cover: Aviation, Buildings, Highways & Transportation, Land Development, Rail, and Water and Wastewater.

“Excellence Through Innovation” permeates our company culture. We believe that quality engineering goes beyond simply achieving codified compliance, and we passionately pursue solutions that deliver better results for end-users via unconventional methods.

 

About the role

We are looking for an IT Administrator to work within the existing Security and Compliance stream of IT Operations team to provide support to over 600 users. You will work alongside the IT Managers and IT Administrators to fully support strategic objectives, and will be focused on undertaking various Licensing and compliance activities for the IT Security and Compliance Manager. This will include the improvement and support software licence procurement and renewal processes, compiling data and striving to improve processes at all times.

You will also work on other Projects and will work closely liaising with 3rd party support to resolve end-user requests relating to security, licensing, and compliance.

The right person will be required to be hands-on with wide range of IT operational support tasks focused on IT Security and compliance. As a result we would look for you to have experience in the following areas.

  • Have strong Support experience within a Microsoft Environment including Office365
  •  Hands on knowledge of the procedures used in the procurement, renewal and maintenance
    of Software licences and subscriptions
  • Have strong Experience with supporting Asset Management processes
  • Have experience with software metering tools and generating software usage reports
  • Have working knowledge and experience with security suites deployed for endpoint, email,
    web, etc. and relevant built-in alert monitoring and remediation tools
  • Have cyber security awareness, adhere to secure working methods and ability to raise and
    promote security & compliance awareness in end-users
  • Act in alignment with user needs and system functionality to contribute to organizational
    policy
  • Identify problematic areas and implement strategic solutions.
  • Preserve assets, information security and control structures.
  • Experience of working collaboratively with multi-disciplinary teams with a delivery focus in
    both project and operational environments
  • Excellent spoken and written communication skills and the ability to write deliver clear and
    concise messages for different audiences

Key Requirements:
 IT Administration:
o Proven working experience in supporting IT Infrastructure, Endpoint Hardware and
Software.
o Hands-on experience with computer networks, network administration
o Windows Operating Systems -Desktop Windows 10
o HP Workstations & Laptops.
o Experience with DNS, DHCP and Terminal Services
o Knowledge of WAN/LAN/WIFI/TCP/IP and network hardware
· Asset management/ Compliance
o Be experienced in completion of vendor audits, including major suppliers (e.g. Microsoft,
Autodesk, etc.)
o In-Depth understanding of Software asset management procedures including procuring
new licences, maintenance, and support contract management, allocating licences via
central management portals
o Be experienced in managing, maintaining, and auditing the company’s fixed asset
registers
o Be experienced in following procedures for various stages of IT Hardware asset lifecycle
o Proven ability to identify and improve performance measurement and reporting
processes in a large multi-disciplinary organization
o Experience of producing reports, analytics to support periodic IT management reports
schedule

IT Security
o Experience with endpoint security solutions – antimalware, anti-ransomware detection
and remediation
o Experience with email security solutions – SPAM filtering, quarantine queue monitoring,
threat protection, anti-phishing, impersonation protection.
o Experience with web security solutions – URL filtering, application/file blocking policies,
tracking, and reporting
o Fully conversant with Microsoft Office 365 including Teams, OneDrive, Word,
PowerPoint, Excel (advanced skills) and diagramming tools for data analytics
Desirable:
o Experience of configuring and managing Freshworks asset management or equivalent
Asset management technology
o Experience of configuring and managing SAM360 or equivalent software metering
technology
o MS Office 365; working knowledge of related online admin portals.

 

Why Pell Frischmann?

Not only are we one of the UK’s leading engineering consultancies, we also understand a career isn’t just a job. At Pell Frischmann you will not be pigeon-holed but encouraged to thrive and develop through our learning and development programme.

If that and a competitive salary isn’t enough, we also offer other excellent benefits, including:

  • 25-Days Annual Leave and Buy, Sell & Carry-Over Policies.
  • Life Assurance at 4x Base salary.
  • Season Ticket Loans.
  • Salary Sacrifice Benefits.
  • Full Learning and Development programme.
  • Open to discussions around flexible working
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